Returns
Policy
Quality
Used Textbooks are 100% satisfaction guaranteed.
Dictionaries,
Reference Material, Classic Literature and Novels are New Products only and are
100% returnable.
The
Following Conditions Apply:
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Returnable materials may be returned within 60 days of the invoice date.
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Prior authorization must be obtained for all returns. Contact Customer Service
for instructions.
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Books must be shipped within 30 days of the authorization date.
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To ensure proper and timely crediting of your account, a copy of the returns
authorization must accompany the returned item(s).
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Materials must arrive in original condition.
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New books must not contain a school stamp or any marks.
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Customer will be responsible for all shipping charges, unless a return is due
to error.
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Credit on returned items will be placed on your account; credit to be used
against purchases. Credits will expire in 18 months from the date applied.